How To Fix 5G990 - *** messages 991 to 999 are reserved for customer payroll exceptions ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 990

  • Message text: *** messages 991 to 999 are reserved for customer payroll exceptions ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5G990 - *** messages 991 to 999 are reserved for customer payroll exceptions *** ?

    The SAP error message 5G990 with the description " messages 991 to 999 are reserved for customer payroll exceptions " typically indicates that there is an issue related to payroll processing in the SAP system. This error is part of the payroll exception handling mechanism in SAP, where specific messages are reserved for customer-specific payroll exceptions.

    Cause:

    1. Custom Payroll Logic: The error usually arises when there is a custom payroll logic or enhancement that is trying to trigger a message in the range of 991 to 999, which is reserved for customer-specific exceptions.
    2. Configuration Issues: There may be configuration issues in the payroll schema or rules that are causing the system to attempt to generate a message in this reserved range.
    3. Missing or Incorrect Data: The payroll run may be encountering missing or incorrect data that leads to the generation of an exception message.

    Solution:

    1. Check Custom Code: Review any custom payroll logic or enhancements that may be generating messages in the 991-999 range. Ensure that they are correctly implemented and do not conflict with standard SAP functionality.
    2. Review Payroll Configuration: Check the payroll schema and rules for any misconfigurations. Ensure that all necessary infotypes and data are correctly maintained for the employees being processed.
    3. Debugging: If you have access to the SAP development environment, you can debug the payroll run to identify where the exception is being triggered. This can help pinpoint the exact cause of the issue.
    4. Consult Documentation: Refer to SAP documentation or notes related to payroll processing and exception handling for guidance on how to handle these specific messages.
    5. SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling payroll exceptions.
    • Transaction Codes: Familiarize yourself with transaction codes related to payroll processing, such as PC00_MXX_CALC (for payroll calculation) and PC00_MXX_CEDT (for payroll results).
    • Testing: After making changes, always perform thorough testing in a development or quality assurance environment before applying changes to the production system.

    By following these steps, you should be able to identify and resolve the underlying issue causing the 5G990 error in your SAP payroll processing.

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