How To Fix 5G971 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 971

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5G971 - ?

    The SAP error message 5G971 typically relates to issues with the configuration of the system, particularly in the context of the SAP Global Trade Services (GTS) module. This error can occur when there are problems with the data being processed, such as missing or incorrect information in the master data or transaction data.

    Cause:

    1. Missing Master Data: The error may arise if the necessary master data (like material master, vendor master, etc.) is not maintained or is incomplete.
    2. Incorrect Configuration: There may be issues with the configuration settings in GTS or related modules that are not aligned with the business processes.
    3. Data Inconsistencies: Inconsistencies in the data being processed can lead to this error, such as mismatched data types or formats.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the action that triggered the error.

    Solution:

    1. Check Master Data: Ensure that all relevant master data is correctly maintained and complete. This includes checking for any missing fields or incorrect entries.
    2. Review Configuration: Go through the configuration settings in the GTS module to ensure they are set up correctly according to your business requirements.
    3. Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors. This may involve checking the formats and types of data being used.
    4. User Authorizations: Verify that the user has the necessary authorizations to perform the action that resulted in the error. If not, appropriate roles and permissions should be assigned.
    5. Consult Documentation: Refer to SAP documentation or notes related to error 5G971 for specific guidance and troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in GTS that may help in troubleshooting the issue.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    Always ensure to back up any critical data before making changes to configurations or master data.

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