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Message type: E = Error
Message class: 5G - HR: Messages for Britain
Message number: 769
Message text: Refunded NIC holiday recoveries [OLD NI]
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message 5G769, which refers to "Refunded NIC holiday recoveries [OLD NI]," typically relates to issues with National Insurance Contributions (NIC) in the context of payroll processing in the UK. This error can occur when there are discrepancies or issues with the handling of NIC holiday recoveries, particularly for employees who have received refunds or adjustments related to their NIC contributions.
Cause:
- Incorrect Configuration: The error may arise from incorrect configuration settings in the payroll system regarding NIC holiday recoveries.
- Data Entry Errors: There may be incorrect or incomplete data entries related to employee NIC contributions or refunds.
- Legacy Data Issues: The reference to "[OLD NI]" suggests that there may be issues with legacy data or historical records that are not aligned with current processing requirements.
- System Updates: Changes in legislation or updates to the SAP system that have not been properly implemented or tested.
Solution:
- Review Configuration: Check the configuration settings for NIC holiday recoveries in the SAP payroll module. Ensure that they are set up correctly according to the latest regulations.
- Data Validation: Validate the employee records and ensure that all NIC contributions and refunds are accurately recorded. Look for any discrepancies in the data.
- Update Legacy Data: If the issue is related to legacy data, consider updating or correcting the historical records to align with current processing standards.
- Consult Documentation: Refer to SAP documentation or support notes related to NIC holiday recoveries for any specific guidance or updates that may address the error.
- Testing: After making changes, conduct thorough testing in a non-production environment to ensure that the error is resolved and that payroll calculations are accurate.
- Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific patches or updates that address the error.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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