How To Fix 5G767 - Arrears of National Insurance recovered plus amount remaining [OLD NI]

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 767

• Message text: Arrears of National Insurance recovered plus amount remaining [OLD NI]

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G767 - Arrears of National Insurance recovered plus amount remaining [OLD NI] ?

  The SAP error message 5G767, which refers to "Arrears of National Insurance recovered plus amount remaining [OLD NI]," typically relates to issues with the calculation or processing of National Insurance contributions in the payroll system. This error can occur in the context of payroll processing, particularly when dealing with arrears or adjustments to National Insurance contributions.
  
  Cause:
  
  Incorrect Configuration: The payroll configuration for National Insurance may not be set up correctly, leading to discrepancies in the calculations.
  Data Entry Errors: There may be incorrect or incomplete data entered for employee records, such as incorrect NI numbers or contribution rates.
  System Updates: Changes in legislation or updates to the SAP system may not have been applied correctly, leading to outdated calculations.
  Arrears Processing: If there are arrears being processed, the system may not be able to reconcile the amounts correctly, especially if there are multiple adjustments.
  
  
  Solution:
  
  Check Configuration: Review the payroll configuration settings for National Insurance in