How To Fix 5G768 - Retro-active category code change has been made [OLD NI]

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 768

• Message text: Retro-active category code change has been made [OLD NI]

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5G768 - Retro-active category code change has been made [OLD NI] ?

  The SAP error message 5G768 indicates that a retroactive category code change has been made, which can affect payroll processing and reporting. This error typically arises in the context of payroll when there are changes to employee data that have retroactive effects, particularly concerning the category codes used for payroll calculations.
  Cause:
  
  Retroactive Changes: The error usually occurs when there is a change in the employee's category code (e.g., pay scale, job classification) that is applied retroactively. This can happen if an employee's position or pay structure is modified after payroll has already been processed for the period in question.
  Data Inconsistency: The system detects that the changes made to the category code conflict with the existing payroll data, leading to inconsistencies.
  Payroll Period: The error may also arise if the changes are made in a payroll period that has already been closed or processed.
  
  Solution:
  
  Review Changes: Check the changes made to the employee's category code. Ensure that the changes are necessary and correctly applied.
  Reprocess Payroll: If the changes are valid, you may need to reprocess the payroll for the affected periods. This can involve:
  
  Running the payroll simulation to see how the changes affect the payroll results.
  Executing the payroll run again for the affected periods.
  
  
  Adjust Retroactive Accounting: If applicable, ensure that retroactive accounting is correctly set up to handle the changes. This may involve adjusting the relevant infotypes (e.g., IT0008 for basic pay).
  Consult Documentation: Refer to SAP documentation or notes related to retroactive changes and category codes for specific guidance on handling this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes that may be affected by category code changes, such as IT0000 (Actions), IT0001 (Organizational Assignment), and IT0008 (Basic Pay).
  Payroll Control Record: Check the payroll control record to ensure that the payroll period is open for processing.
  SAP Notes: Look for specific SAP Notes that address this error message for additional troubleshooting steps or patches that may resolve the issue.
  
  By following these steps, you should be able to address the error message 5G768 effectively.