How To Fix 5G765 - EE over age & - Check NI category on infotype 0069.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 765

  • Message text: EE over age & - Check NI category on infotype 0069.

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  • What is the cause and solution for SAP error message 5G765 - EE over age & - Check NI category on infotype 0069. ?

    The SAP error message "5G765 EE over age & - Check NI category on infotype 0069" typically relates to issues with the employee's National Insurance (NI) category in the context of payroll processing in the UK. This error indicates that the employee's NI category is not valid for the age of the employee, which can lead to incorrect payroll calculations.

    Cause:

    1. Employee Age: The employee's age may exceed the limits for the specified NI category. For example, certain NI categories are only applicable to employees within specific age ranges.
    2. Incorrect NI Category: The NI category assigned to the employee in infotype 0069 may be incorrect or outdated.
    3. Infotype Configuration: There may be issues with the configuration of infotype 0069, which stores the National Insurance information for employees.

    Solution:

    1. Check Employee Age: Verify the employee's date of birth and ensure that their age is within the valid range for the assigned NI category.
    2. Review NI Category: Go to infotype 0069 (National Insurance) for the employee and check the NI category assigned. If it is incorrect, update it to the appropriate category based on the employee's age and employment status.
    3. Consult NI Category Guidelines: Refer to the guidelines for NI categories to ensure that the correct category is being used. This information can usually be found in SAP documentation or HM Revenue and Customs (HMRC) resources.
    4. Update Infotype: If changes are needed, update infotype 0069 with the correct NI category and save the changes.
    5. Test Payroll Run: After making the necessary changes, perform a test payroll run to ensure that the error is resolved and that payroll calculations are correct.

    Related Information:

    • Infotype 0069: This infotype is used to maintain National Insurance information for employees in the UK. It includes fields for NI number, NI category, and other relevant details.
    • NI Categories: Different NI categories apply to different groups of employees based on age, employment status, and other factors. It is important to ensure that the correct category is assigned to avoid payroll issues.
    • SAP Payroll Configuration: Ensure that the payroll configuration in SAP is set up correctly to handle NI categories and age-related rules.

    If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or a payroll specialist to further investigate the problem.

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