How To Fix 5G308 - No record in infotype Payroll Status (0003)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 308

• Message text: No record in infotype Payroll Status (0003)

What causes this issue?

There is no record in infotype <ZK>Payroll Status </>(0003) for the
parameters you have chosen.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your chosen parameters and table configuration, and if necessary,
maintain the data in infotype 0003. Alternatively, consult your system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G308 - No record in infotype Payroll Status (0003) ?

  The SAP error message 5G308 indicates that there is "No record in infotype Payroll Status (0003)." This error typically occurs when you are trying to access or process payroll information for an employee, but the system cannot find the necessary payroll status record in the infotype 0003.
  Cause:
  
  
  Missing Infotype Record: The most common cause is that the infotype 0003 (Payroll Status) does not have a record for the employee in question. This could happen if the employee has not been set up correctly in the system or if the payroll status has not been maintained.
  
  
  Incorrect Employee Selection: The employee ID you are trying to process may not exist or may have been entered incorrectly.
  
  
  Data Deletion: The payroll status record may have been deleted or not created due to an error during the employee's data entry process.
  
  
  Time Period Issues: The payroll status record may not exist for the specific time period you are trying to access.
  
  
  Solution:
  
  
  Check Infotype 0003: Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype 0003 exists for the employee. If it does not exist, you will need to create it.
  
  
  Create or Update Record: If the record is missing, you can create a new record in infotype 0003 for the employee. Ensure that the payroll status is set correctly according to your organization's payroll processing requirements.
  
  
  Verify Employee ID: Double-check the employee ID you are using to ensure it is correct and that the employee exists in the system.
  
  
  Check Time Period: Ensure that you are looking for the payroll status in the correct time period. If you are processing payroll for a specific month, make sure the record exists for that month.
  
  
  Consult with HR Team: If you are unsure about the correct payroll status or how to maintain it, consult with your HR team or SAP HR specialist for guidance.
  
  
  Related Information:
  
  Infotype 0003 (Payroll Status): This infotype contains information about the payroll status of an employee, including whether they are active, on leave, or have been terminated.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing employee data.
  SAP Notes: Check SAP Notes and documentation for any specific issues related to your version of SAP, as there may be known issues or patches that address this error.
  
  By following these steps, you should be able to resolve the error message 5G308 and ensure that the payroll status for the employee is correctly maintained in the system.