How To Fix 5G310 - No record in infotype Personal Data (0002)

5G310 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 310

• Message text: No record in infotype Personal Data (0002)

What causes this issue?

There is no record in infotype <ZK>Personal Data</> (0002) for the
parameters you have chosen.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your chosen parameters and table configuration, and if necessary,
maintain the data in infotype 0002. Alternatively, consult your system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G310 - No record in infotype Personal Data (0002) ?

  The SAP error message 5G310 ("No record in infotype Personal Data (0002)") typically occurs when the system is unable to find a record in the infotype 0002 (Personal Data) for a specific employee. This infotype is crucial as it contains essential personal information about employees, such as their name, date of birth, nationality, and marital status.
  Causes:
  
  Missing Data: The employee record may not have been created yet, or the infotype 0002 has not been maintained for the employee.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Deletion: The record may have been deleted or archived, leading to the absence of the required infotype data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the infotype data for the employee.
  System Configuration: There may be issues with the configuration of the personnel administration module that prevent the infotype from being