How To Fix 5G311 - No record in table SSP Rates Payable GB (T5G27)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 311

• Message text: No record in table SSP Rates Payable GB (T5G27)

What causes this issue?

There is no record in table <ZK>SSP Rates Payable GB </>(T5G27) for the
parameters you have chosen.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your chosen parameters and table configuration, and if necessary,
maintain the data in table T5G27. Alternatively, consult your system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G311 - No record in table SSP Rates Payable GB (T5G27) ?

  The SAP error message 5G311 "No record in table SSP Rates Payable GB (T5G27)" typically indicates that the system is unable to find the necessary data in the specified table (T5G27) related to SSP (Statutory Sick Pay) rates for Great Britain. This can occur during payroll processing or when trying to access SSP-related information.
  Cause:
  
  Missing Configuration: The most common cause is that the SSP rates for Great Britain have not been configured in the system. This could be due to missing entries in the T5G27 table.
  Incorrect Date Range: The date for which the payroll is being processed may not fall within the range of valid SSP rates defined in the system.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process that resulted in missing data.
  Data Migration Issues: If the system was recently upgraded or migrated, the necessary data may not have been migrated correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration for SSP rates in the SAP system. This is typically found in the IMG (Implementation Guide) under Payroll > UK > Statutory Payments > Define SSP Rates.
  Ensure that the necessary entries for the relevant period are present in the T5G27 table.
  
  
  
  Maintain SSP Rates:
  
  If the rates are missing, you will need to create or update the entries in the T5G27 table. This can usually be done through the SAP GUI or by using transaction codes like SM30 or SE11 to maintain table entries.
  
  
  
  Verify Date Ranges:
  
  Check the date ranges for the SSP rates to ensure that they cover the period for which you are processing payroll.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs for any errors and ensure that the transport was successful.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SSP rates for any specific instructions or updates that may be relevant.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to ensure that the error is resolved and that the SSP calculations are functioning correctly.
  
  
  
  Related Information:
  
  Table T5G27: This table contains the SSP rates payable for Great Britain. It is essential for the payroll calculation of statutory sick pay.
  Transaction Codes: 
  
  SM30: To maintain table entries.
  SE11: To view the structure of the table.
  PA30: To check employee master data related to payroll.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.