How To Fix 5G264 - Qualifying Week dates changed due to premature birth

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 264

• Message text: Qualifying Week dates changed due to premature birth

What causes this issue?

In most cases, the Qualifying Week of a pregnancy is 15 weeks before
the Expected Week of Childbirth.
In the case of a premature birth before the start of a Qualifying Week,
the Qualifying Week is changed to start on the Sunday on or before the
actual date of birth. In the case of a still-birth in the week before
the Qualifying Week the parent is entitled to Statutory Maternity Pay
or Statutory Paternity Pay and the Qualifying Week is changed to start
on the Sunday on or before the still-birth occured.

System Response

THe system has identified a case of a premature birth more than fifteen
weeks before the Expected Week of Childbirth and the start date of the
Qualifying Week has been changed accordingly.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G264 - Qualifying Week dates changed due to premature birth ?

  The SAP error message 5G264, which indicates that "Qualifying Week dates changed due to premature birth," typically arises in the context of SAP's Human Capital Management (HCM) module, particularly in relation to employee leave management and benefits calculations.
  Cause:
  This error usually occurs when there is a discrepancy in the expected dates for qualifying weeks for parental leave or similar benefits due to a premature birth. The system may have predefined dates based on the expected delivery date, and if the actual birth occurs earlier than expected, the qualifying weeks need to be recalculated.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Employee's Data: Verify the employee's maternity or paternity leave records, including the expected delivery date and the actual birth date. Ensure that the data is correctly entered in the system.
  
  
  Adjust Qualifying Week Dates: If the birth was premature, you may need to manually adjust the qualifying week dates in the system. This may involve:
  
  Updating the expected delivery date to reflect the actual birth date.
  Recalculating the qualifying weeks based on the new dates.
  
  
  
  Consult with HR or Payroll: If you are unsure about how to make these adjustments, consult with your HR or payroll department. They may have specific procedures in place for handling such cases.
  
  
  System Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings in SAP related to parental leave and qualifying weeks. Ensure that the system is set up to handle premature births appropriately.
  
  
  Documentation and Training: Ensure that relevant personnel are trained on how to handle cases of premature birth in the SAP system. Proper documentation of procedures can help prevent similar issues in the future.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes or updates related to this error message. SAP frequently releases updates that may address specific issues or provide additional guidance.
  User Manuals: Refer to the SAP HCM user manuals or help documentation for detailed instructions on managing leave records and handling exceptions like premature births.
  Support Forums: Consider reaching out to SAP support forums or communities where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to address the error message 5G264 and ensure that the employee's leave records are accurately maintained.