How To Fix 5G115 - Employee may not be eligible for NI category 'X'

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 115

• Message text: Employee may not be eligible for NI category 'X'

What causes this issue?

You have entered NI category 'X' for this employee, meaning that he or
she does not pay any NI contributions. To qualify for this category,
the employee must:
be a non-resident of the UK
be working abroad
be under 16 years of age
be deceased

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the NI category, if necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G115 - Employee may not be eligible for NI category 'X' ?

  The SAP error message 5G115, which states "Employee may not be eligible for NI category 'X'," typically relates to issues with National Insurance (NI) contributions in the UK payroll system. This error indicates that the employee in question does not meet the criteria for the specified National Insurance category, which can affect payroll processing.
  Causes:
  
  Incorrect Employee Data: The employee's personal data may be incorrectly entered or missing, such as their date of birth, NI number, or employment status.
  NI Category Assignment: The employee may have been assigned to an NI category that is not appropriate for their circumstances (e.g., category 'X' is often used for employees who are not liable for NI contributions).
  Employment Status: The employee's employment status (e.g., part-time, full-time, or temporary) may not align with the NI category assigned.
  Age or Other Eligibility Criteria: The employee may not meet age-related criteria or other eligibility requirements for the NI category.
  
  Solutions:
  
  Check Employee Master Data: Review the employee's master data in SAP to ensure that all relevant information is accurate and complete. Pay particular attention to the NI number, date of birth, and employment status.
  Review NI Category Assignment: Verify that the employee is assigned to the correct NI category based on their employment status and eligibility. If necessary, reassign them to the appropriate category.
  Consult Payroll Policies: Refer to the company's payroll policies or guidelines regarding NI contributions to ensure compliance with regulations.
  Update Records: If any discrepancies are found, update the employee's records in the system and reprocess the payroll.
  Seek Assistance: If the issue persists, consult with your HR or payroll department for further assistance, or reach out to SAP support for technical help.
  
  Related Information:
  
  NI Categories: Familiarize yourself with the different National Insurance categories and their eligibility criteria. Categories can change based on government regulations, so it's important to stay updated.
  SAP Payroll Configuration: Understanding how SAP handles payroll and NI contributions can help in troubleshooting similar issues in the future.
  Documentation: Keep documentation of any changes made to employee records and the rationale behind NI category assignments for future reference.
  
  By addressing the underlying causes and ensuring that employee data is accurate, you can resolve the error message 5G115 and ensure proper payroll processing.