How To Fix 5G065 - Last letter of National Insurance number does not match gender field

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 065

• Message text: Last letter of National Insurance number does not match gender field

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5G065 - Last letter of National Insurance number does not match gender field ?

  The SAP error message 5G065, which states "Last letter of National Insurance number does not match gender field," typically occurs in the context of payroll processing in the UK. This error indicates a mismatch between the last letter of the National Insurance (NI) number and the gender of the employee as recorded in the SAP system.
  Cause:
  The National Insurance number in the UK has a specific format, and the last letter is used to indicate the gender of the individual:
  
  For males, the last letter should be 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'J', 'K', 'L', 'M', 'N', 'P', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', or 'Z'.
  For females, the last letter should be 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'J', 'K', 'L', 'M', 'N', 'P', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', or 'Z'.
  
  If the last letter of the NI number does not correspond with the gender field in the employee's record, this error will be triggered.
  Solution:
  To resolve this error, follow these steps:
  
  
  Verify Employee Data: Check the employee's gender in the SAP system. Ensure that it is correctly recorded as either male or female.
  
  
  Check National Insurance Number: Review the National Insurance number entered for the employee. Ensure that it is correctly formatted and that the last letter matches the gender of the employee.
  
  
  Correct Mismatches: If there is a mismatch:
  
  If the gender is incorrect, update the gender field in the employee's record.
  If the NI number is incorrect, update the NI number to the correct one.
  
  
  
  Reprocess Payroll: After making the necessary corrections, reprocess the payroll to ensure that the error does not occur again.
  
  
  Consult Documentation: If you are unsure about the correct format of the NI number or the gender field, refer to the official HM Revenue and Customs (HMRC) guidelines or SAP documentation for further clarification.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  User Roles: Ensure that the user making these changes has the appropriate permissions to edit employee records in SAP.
  Testing: After making changes, it is advisable to test the payroll run with a small group of employees to ensure that the issue has been resolved before processing the entire payroll.
  
  By following these steps, you should be able to resolve the 5G065 error and ensure that your payroll processing runs smoothly.