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Message type: E = Error
Message class: 5G - HR: Messages for Britain
Message number: 060
Message text: National Insurance number not unique; clashes with employee &
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5G060
- National Insurance number not unique; clashes with employee & ?The SAP error message 5G060 indicates that there is a conflict with the National Insurance number (NIN) in the system. Specifically, it means that the NIN you are trying to enter is not unique and clashes with an existing employee record. This can happen for several reasons, such as data entry errors, duplicate records, or incorrect data migration.
Causes:
- Duplicate Entry: The National Insurance number you are trying to enter already exists in the system for another employee.
- Data Migration Issues: If data was migrated from another system, there may have been duplicates or incorrect entries.
- Data Entry Errors: Manual entry mistakes can lead to duplicates or incorrect formatting of the NIN.
- Inactive Employees: The NIN may belong to an inactive employee, and the system still recognizes it as a valid entry.
Solutions:
- Verify the NIN: Check the National Insurance number you are trying to enter for any typos or formatting issues.
- Search for Existing Records: Use the SAP system to search for existing employee records with the same NIN. This can help you identify if the number is already in use.
- Update Existing Records: If the NIN belongs to an existing employee, you may need to update that employee's record instead of creating a new one.
- Check for Inactive Employees: If the NIN belongs to an inactive employee, you may need to decide whether to reactivate that employee's record or use a different NIN.
- Consult with HR: If you are unsure about the validity of the NIN or how to proceed, consult with your HR department for guidance.
- Data Cleanup: If there are multiple duplicates due to data migration, consider performing a data cleanup to resolve these conflicts.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or a technical consultant to investigate further.
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