How To Fix 5G062 - National Insurance number must begin with two letters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 062

  • Message text: National Insurance number must begin with two letters

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5G062 - National Insurance number must begin with two letters ?

    The SAP error message 5G062 indicates that the National Insurance number (NIN) entered does not conform to the expected format. In the UK, a valid National Insurance number typically consists of two prefix letters, six digits, and a suffix letter (e.g., AB123456C). The error message specifically points out that the NIN must begin with two letters.

    Cause:

    1. Incorrect Format: The entered National Insurance number does not start with two letters, which is a requirement for valid NINs.
    2. Typographical Error: There may have been a mistake in data entry, such as entering numbers or special characters at the beginning.
    3. Outdated Information: The NIN may have been copied from an outdated source or incorrectly formatted document.

    Solution:

    1. Check the Format: Ensure that the National Insurance number is entered in the correct format, starting with two letters followed by six digits and an optional suffix letter.
    2. Correct Entry: If there is a typographical error, correct the entry to match the valid format.
    3. Validation: Use a reliable source or official documentation to verify the National Insurance number before entering it into the SAP system.
    4. Consult Documentation: Refer to SAP documentation or your organization's guidelines for entering National Insurance numbers to ensure compliance with the required format.

    Related Information:

    • National Insurance Number Structure: The format is typically two prefix letters, six digits, and one suffix letter (e.g., AB123456C).
    • SAP Configuration: If this error persists even with correct entries, it may be necessary to check the configuration settings in SAP related to the validation of National Insurance numbers.
    • User Training: Ensure that users entering this information are trained on the correct format and understand the importance of accurate data entry.

    If the issue continues after verifying the format and correcting any errors, it may be beneficial to consult with your SAP support team or system administrator for further assistance.

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