How To Fix 5E389 - There is a difference between the transferred and the calculated amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 389

• Message text: There is a difference between the transferred and the calculated amount

What causes this issue?

You have run a payroll recalculation and the amount of judicial
deductions calculated is different to the amount already transferred in
the respective period.
That is, wage type /GMB in table BT is marked as transferred, and the
compulsory amount for it this same wage type in the recalculation
process is different to the transferred amount.

System Response

The system:
Saves the new amount in wage type /GMB in tables GARNT and BT,
Saves the difference between the transferred value and the recalculation
value in wage type /GMD (in table RT).

How to fix this error?

The standard system saves the difference and does not process the
amount. You can setup the system according to the necessities of your
company and define this process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5E389 - There is a difference between the transferred and the calculated amount ?

  The SAP error message 5E389, which states "There is a difference between the transferred and the calculated amount," typically occurs in the context of financial transactions, particularly during the posting of documents in the SAP system. This error indicates that there is a discrepancy between the amount that has been transferred to the system (from an external source or input) and the amount that the system has calculated based on its internal logic or rules.
  Causes:
  
  Data Entry Errors: Manual input errors can lead to discrepancies between the transferred and calculated amounts.
  Currency Conversion Issues: If the transaction involves multiple currencies, differences may arise due to exchange rate calculations.
  Configuration Issues: Incorrect configuration in the financial settings or in the relevant modules (like FI, CO) can lead to calculation errors.
  Incomplete Data: Missing or incomplete data in the transaction can cause the system to calculate an amount that does not match the transferred amount.
  Posting Period Issues: If the posting period is closed or not open for the transaction, it may lead to discrepancies.
  
  Solutions:
  
  Verify Input Data: Check the amounts entered in the transaction for any typographical errors or inconsistencies.
  Check Currency Settings: If the transaction involves currency conversion, ensure that the exchange rates are correctly set up and that the correct currency is being used.
  Review Configuration: Look into the configuration settings in the relevant modules to ensure they are set up correctly.
  Analyze the Document Flow: Use transaction codes like FB03 (Display Document) to analyze the document flow and see where the discrepancy might be occurring.
  Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context on the issue.
  Adjust Posting Periods: Ensure that the posting period is open for the transaction being processed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger), F-02 (Post Document), and FB03 (Display Document) to troubleshoot and analyze the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to post the transaction, as lack of authorization can sometimes lead to unexpected behavior.
  Consult Documentation: Review SAP documentation or help files related to financial postings for additional guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial modules.