How To Fix 5E388 - The selected payment method is not recommended for deductions


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5E - Error messages for Spanish infotypes module pools

  • Message number: 388

  • Message text: The selected payment method is not recommended for deductions

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5E388 - The selected payment method is not recommended for deductions ?

    The SAP error message 5E388 indicates that the payment method you are trying to use is not recommended for handling deductions. This typically occurs in the context of accounts payable or receivable when processing payments or deductions in SAP.

    Cause:

    1. Payment Method Configuration: The payment method you selected may not be configured to handle deductions in the system. This could be due to settings in the payment method configuration or the vendor/customer master data.
    2. Business Rules: There may be specific business rules or policies in place that restrict the use of certain payment methods for deductions.
    3. Master Data Issues: The vendor or customer master data may not have the appropriate settings for the payment method being used.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP (Transaction code: OBPM1 for payment methods).
      • Ensure that the payment method is set up correctly to handle deductions. You may need to consult with your SAP administrator or finance team to verify the settings.
    2. Review Vendor/Customer Master Data:

      • Check the vendor or customer master data (Transaction code: XK03 for vendors or FD03 for customers).
      • Ensure that the payment method assigned to the vendor/customer is appropriate for deductions.
    3. Change Payment Method:

      • If the current payment method is not suitable, consider changing it to a recommended payment method that is configured to handle deductions.
    4. Consult Documentation:

      • Review any internal documentation or guidelines regarding payment methods and deductions to ensure compliance with business rules.
    5. Contact SAP Support:

      • If the issue persists after checking the configurations and master data, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • OBPM1: Payment method configuration.
      • XK03: Display vendor master data.
      • FD03: Display customer master data.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.

    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions related to payment processing.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author