How To Fix 5E254 - Telephone number contains forbidden characters

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 254

• Message text: Telephone number contains forbidden characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5E254 - Telephone number contains forbidden characters ?

  The SAP error message 5E254 indicates that a telephone number entered in the system contains characters that are not allowed. This error typically arises when the input for a telephone number includes invalid characters such as letters, special symbols, or spaces that are not permitted according to the system's validation rules.
  Cause:
  
  Invalid Characters: The telephone number may include characters such as letters (A-Z), special characters (like @, #, $, etc.), or spaces that are not recognized as valid.
  Format Issues: The number may not conform to the expected format, which could include country codes, area codes, or specific digit lengths.
  Data Entry Errors: Mistakes during manual entry of the telephone number can lead to this error.
  
  Solution:
  
  Check Input: Review the telephone number you entered and ensure it only contains valid numeric characters (0-9) and possibly a leading '+' for international numbers.
  Remove Forbidden Characters: Eliminate any letters, special characters, or spaces from the telephone number.
  Follow Format Guidelines: Ensure that the telephone number adheres to the required format for your specific SAP configuration. This may include:
  
  Including the country code (e.g., +1 for the USA).
  Ensuring the correct number of digits.
  
  
  Use SAP Help: If you are unsure about the correct format, refer to the SAP documentation or help resources specific to your module or configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to telephone number formats.
  User Training: Ensure that users entering data are trained on the correct formats and restrictions for telephone numbers in the system.
  Custom Validation Rules: If your organization has customized the SAP system, check with your SAP administrator or developer to understand any specific validation rules that may have been implemented.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.