How To Fix 5D891 - Restriction/benefit level cannot be combined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 891

• Message text: Restriction/benefit level cannot be combined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5D891 - Restriction/benefit level cannot be combined ?

  The SAP error message 5D891 ("Restriction/benefit level cannot be combined") typically occurs in the context of SAP's benefits administration or payroll processing, particularly when dealing with employee benefits or deductions. This error indicates that there is a conflict in the configuration of benefit plans or restrictions that prevents the system from processing the data as intended.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Incompatible Benefit Plans: The employee may be enrolled in multiple benefit plans that have restrictions or eligibility criteria that cannot coexist. For example, certain health plans may not allow dual coverage.
  
  
  Configuration Issues: There may be issues in the configuration of the benefit plans in the SAP system, such as incorrect settings for eligibility, restrictions, or combinations of benefits.
  
  
  Data Entry Errors: Incorrect data entry during the enrollment process can lead to conflicts in the benefit levels assigned to an employee.
  
  
  Policy Changes: Recent changes in company policy regarding benefits may not have been updated in the system, leading to conflicts.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Review Employee Benefits: Check the employee's current benefit enrollments to identify any conflicting plans. Ensure that the combinations of benefits are allowed according to company policy.
  
  
  Check Configuration Settings: Review the configuration of the benefit plans in the SAP system. Ensure that the eligibility rules and restrictions are correctly set up and that they align with the company's benefits policy.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources related to benefits administration to understand the specific restrictions and combinations allowed.
  
  
  Data Correction: If the error is due to incorrect data entry, correct the employee's benefit selections in the system.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights into the specific configuration and help troubleshoot the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration best practices.
  Training and Documentation: Ensure that HR personnel are trained on the benefits administration module and understand the implications of benefit combinations.
  Testing Changes: If changes are made to benefit configurations, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.