How To Fix 5D890 - Authorization reason & does not match the child's age

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 890

• Message text: Authorization reason & does not match the child's age

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5D890 - Authorization reason & does not match the child's age ?

  The SAP error message "5D890 Authorization reason & does not match the child's age" typically occurs in the context of SAP systems that manage social services, healthcare, or similar domains where age-related eligibility criteria are enforced. This error indicates that there is a mismatch between the authorization reason provided and the age of the child being processed in the system.
  Cause:
  
  Age Mismatch: The age of the child does not meet the criteria set for the specific authorization reason. For example, if the authorization reason is meant for children under a certain age, but the child's age exceeds that limit, this error will be triggered.
  Incorrect Data Entry: There may be an error in the data entry for the child's date of birth or the authorization reason.
  Configuration Issues: The system configuration may not be set up correctly to handle the age-related rules for the specific authorization reason.
  
  Solution:
  
  Verify Child's Age: Check the child's date of birth in the system to ensure it is entered correctly and calculate the current age to confirm it matches the expected criteria for the authorization reason.
  Check Authorization Reason: Review the authorization reason being used to ensure it is appropriate for the child's age. If the reason is incorrect, select the appropriate one that matches the child's age.
  Data Correction: If there are discrepancies in the data, correct the child's age or the authorization reason as necessary.
  Consult Configuration: If the issue persists, consult with your SAP system administrator or technical team to review the configuration settings related to age eligibility and authorization reasons. They may need to adjust the rules or mappings in the system.
  Documentation and Training: Ensure that users entering data are trained on the correct procedures for entering child age and selecting authorization reasons to minimize future errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its documentation and may have specific notes addressing this error.
  User Manuals: Refer to user manuals or training materials specific to the module you are using (e.g., SAP for Public Sector, SAP for Healthcare) for guidance on handling authorization reasons and age-related criteria.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.