How To Fix 5D823 - Payroll status could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 823

• Message text: Payroll status could not be determined

What causes this issue?

No infotype 0003 (Payroll Status) record was found. Therefore, no
special rule E validity check took place.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D823 - Payroll status could not be determined ?

  The SAP error message 5D823 ("Payroll status could not be determined") typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to determine the payroll status for an employee, which can prevent payroll processing from proceeding.
  Causes:
  
  
  Missing or Incomplete Data: The employee's master data or payroll data may be incomplete or missing. This can include missing infotypes (e.g., infotype 0000 for actions, infotype 0001 for organizational assignment, or infotype 0008 for basic pay).
  
  
  Incorrect Payroll Control Record: The payroll control record may not be set up correctly for the period in question. This includes the status of the payroll run (e.g., whether it is open or closed).
  
  
  Employee Not Assigned to a Payroll Area: The employee may not be assigned to a valid payroll area, or the payroll area may not be configured correctly.
  
  
  Issues with Payroll Schema: There may be issues with the payroll schema or the configuration of the payroll process that prevent the system from determining the payroll status.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the payroll data for the employee.
  
  
  Solutions:
  
  
  Check Employee Master Data: Verify that all relevant infotypes for the employee are correctly maintained. Ensure that the employee has the necessary data for payroll processing.
  
  
  Review Payroll Control Record: Check the payroll control record for the relevant payroll area and period. Ensure that it is set to "open" and that all necessary parameters are correctly configured.
  
  
  Verify Payroll Area Assignment: Ensure that the employee is assigned to a valid payroll area and that the payroll area is correctly configured in the system.
  
  
  Examine Payroll Schema: Review the payroll schema and any associated rules to ensure that they are correctly set up and that there are no errors in the configuration.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process payroll data for the employee in question.
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Control Record) to investigate and resolve the issue.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP documentation or help files related to payroll processing for further guidance on configuration and troubleshooting.
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM.