How To Fix 5D182 - Notification locked due to incorrect cancelation

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 182

• Message text: Notification locked due to incorrect cancelation

What causes this issue?

An issue that was already reported is to be corrected by creating a
cancelation and a new notification (correction of issue). However, the
cancelation was set to status <LS>With Errors</> and cannot be
transmitted to the receiving office.
Therefore, the new notification cannot be transmitted at first (even
though it does not contain any errors) as the cancelation has to be sent
to the receiving office first.

System Response

The new notification is created initially with the status <LS>With
Errors</> (with substatus <LS>Locked</>) to prevent transfer to the
receiving office.

How to fix this error?

Based on the long text of the error notification in the administrator
list, determine the cause of the cancelation error.
Possible causes for incorrect cancelations:
The original notification was rejected by the receiving office but the
rejection was not imported into the system.
In this case, the status <LS>Rejected</> can be set manually in the
administrator list. A cancelation is not required because the original
notification was not forwarded by the receiving office.
The next time that the report RPCD3VD0 (Create DEUEV Notifications) is
executed, it deletes the cancelation and creates the locked notification
with the status <LS>New</>.
The original notification was accepted by the receiving office but the
check was changed retroactively.
In this case, the notification can no longer be cancelled automatically
as the receiving office will reject the cancelation. Report the
cancelation <ZH>manually</>. <ZH>Afterwards</>, use the <LS>Manually
Processed</> pushbutton in the administrator list to set the status of
the cancelation to <LS>Reported Manually</>.
The next time that the report RPCD3VD0 (Create DEUEV Notifications) is
executed, it creates the locked notification with the status <LS>New</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D182 - Notification locked due to incorrect cancelation ?

  The SAP error message 5D182 ("Notification locked due to incorrect cancellation") typically occurs in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules when there is an issue with the cancellation of a notification. This error indicates that the system has locked the notification because the cancellation process was not completed correctly.
  Causes:
  
  Incorrect Cancellation Process: The notification may have been attempted to be canceled without following the proper steps or prerequisites.
  Dependencies: There may be dependent objects (like work orders or service orders) that are still active or linked to the notification, preventing its cancellation.
  Status Issues: The notification might be in a status that does not allow for cancellation (e.g., if it has already been processed or completed).
  User Authorizations: The user attempting to cancel the notification may not have the necessary authorizations to perform the cancellation.
  
  Solutions:
  
  Check Notification Status: Verify the current status of the notification. Ensure that it is in a state that allows for cancellation.
  Review Dependencies: Check for any linked work orders or service orders. If there are dependencies, you may need to cancel or complete those first.
  Follow Correct Cancellation Steps: Ensure that you are following the correct procedure for canceling the notification. This may involve using specific transaction codes or following a defined workflow.
  User Authorizations: Confirm that you have the necessary permissions to cancel the notification. If not, contact your SAP administrator to obtain the required access.
  Unlock the Notification: If the notification is locked, you may need to unlock it using transaction code SM12 (to check for locks) and SM21 (to check the system log for errors).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling notifications and cancellations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.