How To Fix 5C833 - Control record for payroll area &1 is locked; processing is cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 833

• Message text: Control record for payroll area &1 is locked; processing is cancelled

What causes this issue?

The control record for the current employee's payroll area <(>&<)>V1
<(>&<)> has the status "Re<ZK>leased for payroll</> ". Therefore, you
cannot change any master data that is relevant for retroactive
accounting.

System Response

Processing is cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C833 - Control record for payroll area &1 is locked; processing is cancelled ?

  The SAP error message 5C833 indicates that the control record for a specific payroll area is locked, which prevents any further processing of payroll for that area. This typically occurs when a payroll run is already in progress or has not been completed properly, leading to the control record being locked.
  Cause:
  
  Ongoing Payroll Processing: Another payroll run is currently being processed for the same payroll area.
  Incomplete Payroll Run: A previous payroll run may have been interrupted or not completed, leaving the control record in a locked state.
  Manual Locking: The control record may have been manually locked by a user or administrator for maintenance or troubleshooting purposes.
  System Errors: Technical issues or system errors may have caused the control record to remain locked.
  
  Solution:
  
  
  Check Payroll Status: Verify if there is an ongoing payroll run for the specified payroll area. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC (where MXX is your country-specific payroll).
  
  
  Unlock the Control Record:
  
  If you have the necessary authorizations, you can unlock the control record using transaction SM12 (to check for and delete any locks).
  Look for locks related to the payroll area in question and delete them if they are no longer needed.
  
  
  
  Complete or Restart Payroll Run: If a payroll run was interrupted, you may need to complete or restart it. Use transaction PC00_MXX_CALC to process the payroll again.
  
  
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis or IT support team to investigate further and ensure that there are no underlying system issues.
  
  
  Review Configuration: Ensure that the payroll area configuration is correct and that there are no issues with the payroll schema or related settings.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage locks.
  PC00_MXX_CALC: To run payroll.
  PA03: To check payroll area settings.
  
  
  
  Documentation: Review SAP documentation or help files related to payroll processing and control records for more detailed guidance.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage payroll runs and control records.
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message 5C833.