How To Fix 5C391 - Evaluation of response message for status query

5C391 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 391

• Message text: Evaluation of response message for status query

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C391 - Evaluation of response message for status query ?

  The SAP error message 5C391 ("Evaluation of response message for status query") typically occurs in the context of communication between SAP systems, particularly when dealing with status queries in scenarios such as IDoc processing, RFC calls, or other asynchronous communication methods.
  
  Cause:
  The error can arise due to several reasons, including:
  
  Network Issues: There may be connectivity problems between the SAP systems involved, leading to incomplete or failed message exchanges.
  Configuration Errors: Incorrect configuration settings in the communication setup (e.g., RFC destinations, logical systems) can lead to this error.
  Message Format Issues: The response message may not conform to the expected format, causing the evaluation process to fail.
  Timeouts: If the response takes too long to arrive, it may lead to a timeout, resulting in this error.
  Authorization Issues: The user or system may not have the necessary authorizations to process the response message.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Network Connectivity: Ensure that