How To Fix 5C392 - Completion/release of wage notification started (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 392

• Message text: Completion/release of wage notification started (&1,&2,&3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C392 - Completion/release of wage notification started (&1,&2,&3) ?

  The SAP error message 5C392, which states "Completion/release of wage notification started (&1,&2,&3)," typically occurs in the context of payroll processing, particularly when dealing with wage notifications in the SAP Human Capital Management (HCM) module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incomplete Data: The wage notification process may be triggered without all the necessary data being available or correctly configured.
  Locking Issues: There may be a lock on the wage notification that prevents it from being processed. This can happen if another process is currently using the same data.
  Configuration Issues: Incorrect configuration in the payroll or wage type settings can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to complete the wage notification process.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data for the wage notification is complete and correctly entered. This includes employee master data, payroll results, and wage types.
  Release Locks: If there are locks on the wage notification, identify the process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Review Configuration: Verify the configuration settings related to payroll and wage notifications. Ensure that all necessary settings are correctly defined in the system.
  Authorization Check: Confirm that the user executing the process has the appropriate authorizations. You can check this using transaction code SU53 to analyze authorization issues.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues that may be affecting the process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Processing), and SM12 (Display and Delete Locks).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payroll processing and wage notifications for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, consider consulting with SAP support or your internal SAP team for further assistance.