How To Fix 5C390 - Response message for status query successfully evaluated

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 390

• Message text: Response message for status query successfully evaluated

What causes this issue?

The response message with information about the completion and release
was evaluated successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For information about the relevant status and (where applicable) the
link to the release and completion for the individual final recipients,
see the display of process data under "Completion and Release".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C390 - Response message for status query successfully evaluated ?

  The SAP error message 5C390, which states "Response message for status query successfully evaluated," typically indicates that a status query was processed successfully, but it may not provide the expected results or may indicate a problem in the context of the operation being performed.
  Cause:
  
  Status Query Evaluation: The message suggests that a status query was sent to a system or service, and the response was evaluated without errors. However, the context of the query may not have returned the expected data or status.
  Configuration Issues: There may be configuration issues in the system that prevent the expected response from being generated.
  Data Issues: The data being queried may not exist or may not be in the expected state, leading to a successful evaluation but an unexpected outcome.
  Integration Issues: If this message is related to an integration scenario (e.g., with external systems), there may be issues with the communication or data exchange.
  
  Solution:
  
  Check Query Parameters: Review the parameters used in the status query to ensure they are correct and relevant to the data you are trying to retrieve.
  Review Configuration: Check the configuration settings related to the system or service you are querying. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data in the system to ensure that it exists and is in the expected state. This may involve checking database entries or application logs.
  Integration Monitoring: If this is part of an integration process, monitor the integration logs for any errors or warnings that may provide additional context.
  Consult Documentation: Refer to SAP documentation or support resources for more specific guidance related to the context in which this error occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and usage.
  
  By following these steps, you should be able to diagnose and address the underlying issues related to the 5C390 error message in SAP.