How To Fix 5C389 - Error evaluating response message for status query

5C389 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 389

• Message text: Error evaluating response message for status query

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C389 - Error evaluating response message for status query ?

  The SAP error message 5C389, "Error evaluating response message for status query," typically occurs in the context of SAP's communication with external systems or services, such as during the processing of IDocs, BAPIs, or when interfacing with third-party applications. This error indicates that there was an issue in interpreting the response received from an external system or service.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service, leading to incomplete or corrupted responses.
  Response Format: The response from the external system may not be in the expected format, causing the SAP system to fail in parsing it.
  Timeouts: If the external service takes too long to respond, the SAP system may time out and throw this error.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the external service can lead to communication problems.
  Data Issues: The data being sent in the request may not be valid or