How To Fix 5C387 - OrderID (JobKey) &1 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 387

• Message text: OrderID (JobKey) &1 could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C387 - OrderID (JobKey) &1 could not be saved ?

  The SAP error message 5C387, which states "OrderID (JobKey) &1 could not be saved," typically occurs in the context of SAP's production planning or order management modules. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the order or job key, such as missing or incorrect information in the order details.
  Authorization Issues: The user may not have the necessary permissions to save the order or job key.
  System Configuration: There could be configuration issues in the system that prevent the order from being saved.
  Technical Issues: There may be underlying technical issues, such as database locks or system performance problems.
  Missing Dependencies: Required dependencies or related objects (like materials, resources, etc.) may not be available or properly configured.
  
  Solutions:
  
  Check Data Consistency: Review the order details for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify the order. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: Check the configuration settings related to the order management process. Ensure that all necessary settings are correctly configured.
  Technical Troubleshooting: If the issue seems to be technical, check for any database locks or performance issues. You may need to consult with your SAP Basis team for assistance.
  Check Dependencies: Ensure that all related objects (like materials, resources, etc.) are available and correctly configured in the system.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  CO02: Change Production Order
  CO03: Display Production Order
  CO01: Create Production Order
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.