How To Fix 5C385 - OrderID (JobKey): &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 385

• Message text: OrderID (JobKey): &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C385 - OrderID (JobKey): &1 ?

  The SAP error message 5C385 typically relates to issues with the processing of a job or order in the SAP system. The message indicates that there is a problem with the specified OrderID (JobKey) and can arise in various contexts, such as during the execution of background jobs, processing of orders, or when interacting with specific modules like Production Planning (PP) or Plant Maintenance (PM).
  Cause:
  The specific causes of the 5C385 error can vary, but common reasons include:
  
  Invalid Order ID: The OrderID (JobKey) specified may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or process the specified order.
  Data Inconsistencies: There may be inconsistencies in the data related to the order, such as missing or incorrect entries in related tables.
  Job Status: The job associated with the OrderID may be in a status that does not allow further processing (e.g., completed, canceled).
  System Configuration: There may be configuration issues in the system that prevent the order from being processed correctly.
  
  Solution:
  To resolve the 5C385 error, you can take the following steps:
  
  
  Verify Order ID: Check if the OrderID (JobKey) is valid and exists in the system. You can do this by using transaction codes like CO03 (Display Production Order) or IW33 (Display Maintenance Order).
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the order. You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  Review Job Status: If the error is related to a background job, check the status of the job in transaction SM37 (Job Monitoring). Ensure that the job is not in a status that prevents further processing.
  
  
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SE38 to execute specific reports that check for inconsistencies in the order data.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that may provide additional context for the issue.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03, IW33, SM37, and SLG1 for troubleshooting.
  SAP Notes: Search for SAP Notes related to error message 5C385 in the SAP Support Portal, as there may be specific fixes or patches available.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., PP, PM) for additional insights on order processing and common issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the 5C385 error in your SAP system.