How To Fix 5C386 - OrderID (JobKey) &1 in process data for step 0 saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5C - HR: Messages for Switzerland

  • Message number: 386

  • Message text: OrderID (JobKey) &1 in process data for step 0 saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5C386 - OrderID (JobKey) &1 in process data for step 0 saved ?

    The SAP error message 5C386 typically indicates an issue related to the processing of a job or order in the system. The message suggests that there is a problem with the OrderID (JobKey) during the processing of data for a specific step, which in this case is step 0.

    Cause:

    1. Data Inconsistency: The error may arise due to inconsistencies in the data associated with the OrderID. This could be due to missing or incorrect data in the database.
    2. Job Configuration Issues: There may be issues with the configuration of the job or order that is being processed, such as incorrect parameters or settings.
    3. System Performance: If the system is under heavy load, it may not be able to process the job correctly, leading to this error.
    4. Authorization Issues: The user or process attempting to access or modify the order may not have the necessary permissions.

    Solution:

    1. Check Data Integrity: Verify the data associated with the OrderID. Ensure that all required fields are populated and that there are no inconsistencies.
    2. Review Job Configuration: Check the configuration settings for the job or order. Ensure that all parameters are set correctly and that there are no missing configurations.
    3. Monitor System Performance: If the system is experiencing high load, consider optimizing performance or scheduling jobs during off-peak hours.
    4. Check Authorizations: Ensure that the user or process has the necessary authorizations to access and modify the order. You may need to consult with your SAP security team.
    5. Review Logs: Check the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Reprocess the Job: If the issue is transient, you may try to reprocess the job or order after addressing any identified issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
    • Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check the status of the job and gather more information about the error.
    • Documentation: Review the documentation for the specific module or process you are working with to ensure that you are following the correct procedures.

    If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.

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