How To Fix 5C383 - Order (Job) &1 is still being processed by distributor

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 383

• Message text: Order (Job) &1 is still being processed by distributor

What causes this issue?

The distributor reported that the order processing is not yet completed.

System Response

The systems sets a suitable Next Status and stops the process.

How to fix this error?

Request the processing status again later from the distributor. To do
this, select the entry and choose the "Execute" pushbutton.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C383 - Order (Job) &1 is still being processed by distributor ?

  The SAP error message 5C383 indicates that a specific order or job is still being processed by the distributor, which means that the system is unable to perform the requested action because the order is currently in a state of processing. This can occur in various contexts, such as when dealing with production orders, maintenance orders, or other job-related processes.
  Cause:
  
  Ongoing Processing: The order or job is actively being processed by the system, and any attempts to modify or delete it will be blocked until the processing is complete.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a job is locked by another process, you will receive this error when trying to access it.
  Long-running Jobs: If the job is taking longer than expected due to system performance issues or resource constraints, it may still be in a processing state.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the current processing to complete. You can monitor the status of the job in the relevant transaction (e.g., CO03 for production orders).
  Check Job Status: Use transaction codes like SM37 (Job Monitoring) to check the status of the job. If it is still running, you may need to wait or investigate why it is taking longer than expected.
  Identify Locks: Use transaction SM12 to check for any locks on the order or job. If you find that a lock is preventing access, you may need to contact the user who holds the lock or, if appropriate, release the lock yourself.
  System Performance: If jobs are consistently taking too long, consider reviewing system performance, resource allocation, or any background jobs that may be affecting processing times.
  Consult Logs: Check system logs (transaction SLG1) for any errors or warnings that might provide additional context about the processing issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view or modify the order/job in question.
  System Configuration: Review system configuration settings that may affect job processing, such as background job settings or resource allocation.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.