How To Fix 5C382 - Order ID (JobKey) cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 382

• Message text: Order ID (JobKey) cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C382 - Order ID (JobKey) cannot be read ?

  The SAP error message "5C382 Order ID (JobKey) cannot be read" typically indicates that there is an issue with accessing or retrieving a specific order ID or job key in the SAP system. This error can occur in various contexts, such as during the processing of production orders, maintenance orders, or other job-related transactions.
  Causes:
  
  Order ID Does Not Exist: The specified order ID or job key may not exist in the system, possibly due to deletion or incorrect entry.
  Authorization Issues: The user may not have the necessary permissions to access the order ID.
  Data Corruption: There may be data integrity issues or corruption in the database that prevents the order ID from being read.
  System Configuration: Incorrect configuration settings in the SAP system could lead to issues in retrieving order IDs.
  Transport Issues: If the order ID was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Verify Order ID: Check if the order ID or job key is correct and exists in the system. You can do this by using transaction codes like CO03 (Display Production Order) or IW33 (Display Maintenance Order).
  Check Authorizations: Ensure that the user has the necessary authorizations to access the order. This can be checked with the help of a security administrator.
  Database Consistency Check: Run a consistency check on the database to identify and resolve any data integrity issues.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03, IW33, and SLG1 for troubleshooting.
  User Roles and Authorizations: Understanding user roles and authorizations in SAP can help in resolving access-related issues.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the "5C382 Order ID (JobKey) cannot be read" error in SAP.