How To Fix 5C276 - Insured number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 276

• Message text: Insured number is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C276 - Insured number is missing ?

  The SAP error message 5C276, which states "Insured number is missing," typically occurs in the context of health insurance or social security-related processes within SAP systems, particularly in modules related to Human Capital Management (HCM) or Payroll.
  Cause:
  The error indicates that the system is expecting an insured number (such as a social security number or health insurance number) for an employee or a relevant entity, but it is not found in the system. This can happen due to several reasons:
  
  Data Entry Error: The insured number may not have been entered during the employee's data setup.
  Incomplete Master Data: The employee's master data may be incomplete or not updated.
  Configuration Issues: There may be issues with the configuration of the insurance or payroll settings in the SAP system.
  Data Migration Issues: If data was migrated from another system, the insured number may not have been transferred correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction code PA30).
  Verify if the insured number is filled in the relevant infotype (usually Infotype 0006 for Addresses or Infotype 0010 for External Data).
  If it is missing, enter the correct insured number.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the relevant insurance or payroll settings is correct. This may involve checking the settings in the IMG (Implementation Guide) for the specific country or insurance type.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for the employee data to identify any other missing or incorrect information that might be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the specific module you are working with for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that store employee insurance data, such as Infotype 0006 (Addresses) and Infotype 0010 (External Data).
  Country-Specific Regulations: Be aware of any country-specific regulations regarding employee insurance numbers, as these can affect how data is managed in SAP.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the SAP error message 5C276.