How To Fix 56832 - Cross-company code postings could not be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 832

• Message text: Cross-company code postings could not be reset

What causes this issue?

You tried to reject a posting run with status 'partially posted'. But
the posting run includes trips that are contained in several trip
transfer documents. This group of trip transfer documents can only be
reset as a complete group, in other words, if none of the trip transfer
documents have been set to 'posted'.
In a group of related trip transfer documents, some documents are
posted, others are not.

System Response

All those trip transfer documents that have not yet been posted and do
not belong to a group of related partially booked documents are removed
from the posting run and the relevant trips are reset. The posting run
keeps the previous status of 'partially posted'.

How to fix this error?

Display a list of the documents in this posting run that have not yet
been posted. Find the cause of the program termination and correct it
first. Then check the run and post it again.
It is not possible to reset a posting run with partially posted trips.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56832 - Cross-company code postings could not be reset ?

  The SAP error message 56832, which states "Cross-company code postings could not be reset," typically occurs in the context of financial transactions that involve multiple company codes. This error can arise during various processes, such as during the reversal of a document or when trying to reset a cross-company code posting.
  Cause:
  
  Cross-Company Code Transactions: The error usually indicates that there are issues with transactions that involve multiple company codes. This can happen if the system is unable to find the corresponding entries in the other company codes.
  Document Status: The document you are trying to reverse or reset may have already been processed or may be in a status that does not allow for reversal.
  Configuration Issues: There may be configuration issues in the system related to cross-company code transactions, such as missing settings or incorrect account assignments.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on cross-company code postings.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is not already cleared or processed in a way that prevents reversal.
  Review Cross-Company Code Settings: Check the configuration settings for cross-company code transactions in your SAP system. Ensure that all necessary settings are correctly configured.
  Manual Adjustment: If the automatic reversal is not possible, you may need to manually adjust the entries in the respective company codes.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the reversal or reset of cross-company code postings.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Transaction Codes: Use transaction codes like FB08 (to reverse documents) or FBRA (to reset cleared items) to check if the issue persists across different methods of reversal.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on cross-company code transactions and their handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 56832 in your SAP system.