How To Fix 56831 - Rejection is not possible - no trip data in the current system

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 831

• Message text: Rejection is not possible - no trip data in the current system

What causes this issue?

You attempted to reject a posting run by resetting the status of the
unposted trips. This action can only be performed if the trips in the
posting run exist in the current SAP system.
If the trip posting data was imported from another SAP system using
report RPRFIN00 and the posting run was generated in the current system
using report RPRIRB00_30, resetting is not possible.

System Response

The system has determined that there are no trips with the current
posting run number in the transparent table PTRV_PERIO.

How to fix this error?

It must be possible to post the trip transfer documents in all cases.
There is no standard scenario for resetting if Travel Management and
Accounting have different releases.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56831 - Rejection is not possible - no trip data in the current system ?

  The SAP error message 56831, "Rejection is not possible - no trip data in the current system," typically occurs in the context of travel management or expense reporting within SAP. This error indicates that the system cannot process a rejection because there is no associated trip data available in the current system for the transaction you are trying to reject.
  Causes:
  
  Missing Trip Data: The most common cause is that the trip data (such as travel requests or travel expenses) has not been created or is not available in the system.
  Incorrect Document Status: The document you are trying to reject may not be in a status that allows for rejection (e.g., it may already be approved or processed).
  Data Synchronization Issues: If your organization uses multiple systems or modules, there may be synchronization issues where the trip data has not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary permissions to view or reject the trip data.
  
  Solutions:
  
  Check Trip Data: Verify that the trip data exists in the system. You can do this by navigating to the relevant transaction codes (e.g., PR05 for travel expenses) and checking if the trip is listed.
  Review Document Status: Ensure that the document you are trying to reject is in a status that allows for rejection. If it has already been approved or processed, you may need to follow a different procedure.
  Recreate or Update Trip Data: If the trip data is missing, you may need to create it or update the existing records to ensure they are correctly linked to the document you are trying to reject.
  Check Authorizations: Ensure that you have the necessary permissions to access and reject the trip data. If not, contact your system administrator or SAP security team.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), PR06 (Travel Request), and others related to travel management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation or user manuals related to travel management for additional context on how to manage trip data and rejections.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.