How To Fix 56814 - Travel expenses source document &1 &2 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 814

• Message text: Travel expenses source document &1 &2 could not be found

What causes this issue?

In table PTRV_DOC_HD no entry could be found with the key AWREF =
<(>&<)>1 and AWORG = <(>&<)>2.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56814 - Travel expenses source document &1 &2 could not be found ?

  The SAP error message "56814 Travel expenses source document &1 &2 could not be found" typically indicates that the system is unable to locate the source document related to travel expenses. This can occur in various scenarios, such as when trying to process travel expense reports or when attempting to retrieve related documents.
  Causes:
  
  Missing Document: The source document (e.g., an invoice, receipt, or travel request) may not have been created or may have been deleted.
  Incorrect Document Number: The document number provided in the transaction may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., archived or canceled).
  
  Solutions:
  
  Verify Document Existence: Check if the source document exists in the system. You can do this by searching for the document number in the relevant transaction (e.g., using transaction codes like FB03 for financial documents).
  Check Document Number: Ensure that the document number you are using is correct. Double-check for any typos or formatting issues.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to grant the required access.
  Check Document Status: Verify the status of the document. If it has been archived or canceled, you may need to retrieve it or create a new document.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PR05: Travel Expenses
  FB03: Display Document
  SE16N: Data Browser (to check tables related to travel expenses)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to travel expense processing.
  Documentation: Review SAP documentation or user manuals related to travel management for additional guidance on handling travel expenses and related documents.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.