How To Fix 56797 - Expense type &1 cannot be changed to expense type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 797

• Message text: Expense type &1 cannot be changed to expense type &2

What causes this issue?

You are trying to change expense type &v1& for a credit card receipt.
Your system administrators have set the expense type you have chosen (
&v2&) as not being allowed for this credit card transaction.

System Response

The system does not allow these changes. The original expense type will
be restored.

How to fix this error?

Choose an expense type that is allowed for this type of credit card
transaction.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56797 - Expense type &1 cannot be changed to expense type &2 ?

  The SAP error message 56797, which states "Expense type &1 cannot be changed to expense type &2," typically occurs in the context of expense reporting or financial transactions within the SAP system. This error indicates that there is a restriction or validation rule preventing the change of one expense type to another.
  Cause:
  
  Configuration Restrictions: The system may have specific configurations that prevent certain expense types from being changed to others. This could be due to business rules or compliance requirements.
  Data Consistency: The change might violate data consistency rules within the system. For example, if the expense type is linked to specific accounting entries or reports, changing it could lead to inconsistencies.
  Authorization Issues: The user may not have the necessary permissions to make changes to certain expense types.
  Transaction Type Limitations: Some expense types may be restricted based on the type of transaction being processed (e.g., travel expenses vs. operational expenses).
  
  Solution:
  
  Review Configuration: Check the configuration settings for expense types in the SAP system. This may involve looking at the settings in the Financial Accounting (FI) or Controlling (CO) modules.
  Consult Documentation: Refer to the SAP documentation or help files for specific details on the expense types involved and any restrictions that may apply.
  User Authorization: Ensure that the user attempting to make the change has the appropriate authorizations. If not, contact your SAP security administrator to request the necessary permissions.
  Data Entry: If the change is not allowed, consider whether the original expense type can be retained or if a new entry needs to be created with the desired expense type.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing expense types, such as FB50 for general ledger entries or PR05 for travel expenses.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  Training and Documentation: Ensure that users are trained on the proper procedures for handling expense types and understand the implications of changing them.
  
  By following these steps, you should be able to diagnose and resolve the issue related to error message 56797 in SAP.