How To Fix 56389 - Trip country for 'Additional destination' same as 'First destination'

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 389

• Message text: Trip country for 'Additional destination' same as 'First destination'

What causes this issue?

In the trip itinerary you have entered an additional destination but
not filled the Trip country field. This is required for additional trip
destinations.

System Response

The system enters the trip country of the first destination for this
additional destination.

How to fix this error?

If your additional destination is not in the same trip country as your
first destination, overwrite the trip country for the additional
destination.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56389 - Trip country for 'Additional destination' same as 'First destination' ?

  The SAP error message 56389, which states "Trip country for 'Additional destination' same as 'First destination'," typically occurs in the context of travel management within SAP, particularly when dealing with travel expenses and trip planning.
  Cause:
  This error arises when a user attempts to create a trip that includes an additional destination (e.g., a stopover or secondary location) that is in the same country as the primary destination. The system is designed to prevent this scenario because it may lead to confusion in travel expense reporting and management.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Destinations: Review the trip details and ensure that the additional destination is indeed in a different country from the first destination. If both destinations are in the same country, consider whether you need to include the additional destination.
  
  
  Modify Trip Details: If the additional destination is not necessary, you can remove it from the trip. If it is necessary, you may need to adjust your travel plans to include a destination in a different country.
  
  
  Consult Travel Policies: Ensure that your travel plans comply with your organization's travel policies. Sometimes, there may be specific guidelines regarding travel to multiple locations within the same country.
  
  
  SAP Configuration: If you believe that the error is occurring incorrectly (for example, if your organization allows multiple destinations within the same country), you may need to consult with your SAP administrator or technical team. They can check the configuration settings in the SAP system to see if adjustments can be made.
  
  
  Documentation and Training: Ensure that users are trained on how to properly enter trip details in the SAP system to avoid this error in the future. Providing clear documentation on travel entry procedures can help minimize such issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this error or provide additional context.
  Travel Management Module: Familiarize yourself with the Travel Management module in SAP, as it contains various functionalities related to trip planning, expense reporting, and travel policies.
  User Guides: Refer to user guides or manuals specific to your organization's SAP implementation for detailed instructions on entering trip data.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.