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Message type: E = Error
Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog
Message number: 097
Message text: & breakfasts to be deducted but only & possible nights
The number of &V1& breakfasts to be deducted exceeds the number of
&V2& possible nights according to trip duration.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
56097
- & breakfasts to be deducted but only & possible nights ?The SAP error message 56097 typically relates to issues in the hotel management or travel management modules, particularly when dealing with reservations and billing. The message indicates that there is a discrepancy between the number of breakfasts that are supposed to be deducted and the number of nights that are actually booked.
Cause:
- Mismatch in Booking Details: The error often arises when the number of breakfasts included in a booking does not match the number of nights reserved. For example, if a guest is booked for 2 nights but the system is trying to deduct breakfasts for 3 nights, this error will occur.
- Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business rules for meal inclusions.
- Data Entry Errors: Incorrect data entry during the reservation process can lead to this error, such as entering the wrong number of nights or meals.
Solution:
- Check Booking Details: Review the reservation details to ensure that the number of breakfasts corresponds correctly to the number of nights booked. Adjust the booking if necessary.
- Configuration Review: If the issue persists, check the configuration settings in the SAP system related to meal plans and pricing. Ensure that the rules for meal deductions are correctly set up.
- Data Correction: If there was a data entry error, correct the entries in the system to reflect the accurate number of nights and meals.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
- Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By addressing the root cause of the error and ensuring proper configuration and data entry, you can resolve the issue effectively.
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