How To Fix 56089 - Error when reading personnel control record: Receiver not unique

56089 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 089

• Message text: Error when reading personnel control record: Receiver not unique

What causes this issue?

You use the ALE scenario 'Distribution of Travel Accounting results in
a separate payroll accounting system'.
The control record for payroll accounting could not be read in your
separate payroll accounting system because an error has occurred in ALE
receiver determination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

56089 - Details

• The SAP error message 56089, "Error when reading personnel control record: Receiver not unique," typically occurs in the context of HR (Human Resources) processes, particularly when dealing with personnel records or payroll processing. This error indicates that the system has encountered multiple entries that match the criteria for a personnel control record, leading to ambiguity in determining which record to use.
  
  Cause:
  
  Duplicate Records: The most common cause of this error is the existence of multiple personnel control records for the same employee that meet the selection criteria. This can happen due to incorrect data entry or system errors.
  Incorrect Selection Criteria: The selection criteria used in the report or transaction may not be specific enough, leading to multiple records being retrieved.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect identifiers that are supposed to uniquely identify a personnel record.
  
  
  Solution:
  
  
  Check for Duplicate Records:
  
  Use transaction codes like PA20 (Display