How To Fix 56089 - Error when reading personnel control record: Receiver not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 089

• Message text: Error when reading personnel control record: Receiver not unique

What causes this issue?

You use the ALE scenario 'Distribution of Travel Accounting results in
a separate payroll accounting system'.
The control record for payroll accounting could not be read in your
separate payroll accounting system because an error has occurred in ALE
receiver determination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56089 - Error when reading personnel control record: Receiver not unique ?

  The SAP error message 56089, "Error when reading personnel control record: Receiver not unique," typically occurs in the context of HR (Human Resources) processes, particularly when dealing with personnel records or payroll processing. This error indicates that the system has encountered multiple entries that match the criteria for a personnel control record, leading to ambiguity in determining which record to use.
  Cause:
  
  Duplicate Records: The most common cause of this error is the existence of multiple personnel control records for the same employee that meet the selection criteria. This can happen due to incorrect data entry or system errors.
  Incorrect Selection Criteria: The selection criteria used in the report or transaction may not be specific enough, leading to multiple records being retrieved.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect identifiers that are supposed to uniquely identify a personnel record.
  
  Solution:
  
  
  Check for Duplicate Records:
  
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there are multiple personnel control records for the employee in question.
  If duplicates are found, determine which record is valid and delete or archive the unnecessary ones.
  
  
  
  Refine Selection Criteria:
  
  If you are running a report or transaction that retrieves personnel records, ensure that the selection criteria are specific enough to avoid ambiguity. This may involve adding additional filters or parameters.
  
  
  
  Data Consistency Checks:
  
  Perform data consistency checks to ensure that all personnel records are correctly maintained. This may involve running standard SAP reports or using transaction codes like PE03 (Maintain HR Infotypes) to review infotype data.
  
  
  
  Consult with HR or IT Support:
  
  If you are unable to resolve the issue, consult with your HR department or IT support team. They may have additional tools or insights to help identify and resolve the underlying data issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to personnel administration and payroll processing for best practices in maintaining personnel records.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PE03 for managing HR data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.