How To Fix 56087 - Error when reading personnel control record: Communication error

56087 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 087

• Message text: Error when reading personnel control record: Communication error

What causes this issue?

You use the ALE scenario 'Distribution of Travel Accounting results in
a separate payroll accounting system'.
The control record for payroll accounting could not be read in your
separate payroll accounting system because a communication error has
occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56087 - Error when reading personnel control record: Communication error ?

  The SAP error message 56087, which states "Error when reading personnel control record: Communication error," typically occurs in the context of personnel administration and can be related to issues with data retrieval from the database or communication problems between the SAP system and the database.
  Causes:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database server.
  Network Problems: Network issues can lead to communication errors, especially if the SAP system is distributed across different servers.
  Lock Entries: If there are lock entries on the personnel control records, it may prevent the system from reading the data.
  Data Corruption: Corruption in the database or in the personnel control records can lead to read errors.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel control records.
  
  Solutions:
  
  Check Database Connection: Verify that the database is up and running and that the SAP application server can