How To Fix 56086 - Error when reading personnel control record: System not available

56086 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 086

• Message text: Error when reading personnel control record: System not available

What causes this issue?

You use the ALE scenario 'Distribution of Travel Accounting results in
a separate payroll accounting system'.
The control record for payroll accounting could not be read in your
separate payroll accounting system because the system is momentarily
not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

56086 - Details

• The SAP error message 56086, which states "Error when reading personnel control record: System not available," typically occurs when there is an issue accessing the personnel control record (PCR) for an employee in the SAP system. This can happen for various reasons, including system configuration issues, database problems, or temporary unavailability of the SAP system.
  Causes:
  
  System Downtime: The SAP system may be temporarily unavailable due to maintenance or technical issues.
  Database Issues: There may be problems with the database that stores the personnel control records.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel control record.
  Configuration Errors: There could be configuration issues in the HR module or related components.
  Data Corruption: The personnel control record data may be corrupted or missing.
  
  Solutions:
  
  Check System Status: Verify if the SAP system is up and running. You can check with your system administrator or IT support team.
  Database Health Check: Ensure that the database