How To Fix 53021 - Record is locked. Check entry

SAP Error Message - Details

• Message type: E = Error

• Message class: 53 - Incentive Wages Data

• Message number: 021

• Message text: Record is locked. Check entry

What causes this issue?

By pressing 'enter' the time ticket display will be locked and will no
longer be relevant for payroll.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 53021 - Record is locked. Check entry ?

  The SAP error message 53021, which states "Record is locked. Check entry," typically occurs when a user attempts to access or modify a record that is currently locked by another user or process. This locking mechanism is a part of SAP's data integrity and concurrency control to prevent multiple users from making conflicting changes to the same data simultaneously.
  Causes:
  
  User Locking: Another user is currently editing or has locked the record.
  Background Jobs: A background job or process is running that has locked the record.
  Transaction Errors: An error in a previous transaction may have left the record in a locked state.
  Database Locks: Locks at the database level due to long-running transactions or uncommitted changes.
  Lock Entries: The lock table may have entries that are not being released properly.
  
  Solutions:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to view and manage lock entries. You can see which user or process is holding the lock and take appropriate action.
  If necessary, you can delete the lock entry (if you have the appropriate permissions) to release the lock.
  
  
  
  Wait and Retry:
  
  If the lock is held by another user, you may need to wait until they finish their transaction and release the lock.
  
  
  
  Check Background Jobs:
  
  Use transaction code SM37 to check for any background jobs that might be locking the record. If a job is running, you may need to wait for it to complete.
  
  
  
  Review Transaction Logs:
  
  Check transaction logs or system logs for any errors that might indicate why the record is locked.
  
  
  
  Contact the User:
  
  If you identify the user who has locked the record, you can contact them to see if they can release the lock.
  
  
  
  System Administrator:
  
  If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may have additional tools or permissions to investigate and resolve the locking issue.
  
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses various types of locks (e.g., exclusive locks, shared locks) to manage data integrity.
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM37: Monitor background jobs.
  SM21: Check system logs for errors.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing locks.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message 53021.