How To Fix 42830 - The content object contains an unknown hyperlink

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 830

• Message text: The content object contains an unknown hyperlink

What causes this issue?

The given content object contains a hyperlink that the Knowledge
Warehouse does not recognize.
This could be for example a hyperlink:
to a web address
within a content object
The target object of the hyperlink cannot be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To correct the error:
Select the content object.
Choose Info object -> Change contents.
The <LS>Edit Info Object</> screen appears.
Correct or delete the hyperlink.
Save the content object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42830 - The content object contains an unknown hyperlink ?

  The SAP error message 42830, which states "The content object contains an unknown hyperlink," typically occurs in the context of SAP Knowledge Management (KM) or when dealing with content objects in SAP that include hyperlinks. This error indicates that the system has encountered a hyperlink in a content object that it cannot recognize or resolve.
  Causes:
  
  Broken Links: The hyperlink may point to a resource that no longer exists or is not accessible.
  Incorrect URL Format: The hyperlink may be incorrectly formatted, leading to the system's inability to recognize it.
  Missing Content: The content object may reference a hyperlink that is not defined in the system or is missing.
  Authorization Issues: The user may not have the necessary permissions to access the linked content.
  System Configuration: There may be issues with the configuration of the content repository or the content management settings.
  
  Solutions:
  
  Check the Hyperlink: Verify that the hyperlink is correct and points to a valid resource. Test the link in a web browser to ensure it is accessible.
  Correct URL Format: Ensure that the hyperlink is formatted correctly. It should start with the appropriate protocol (e.g., http:// or https://).
  Update or Remove Broken Links: If the hyperlink is broken or points to a non-existent resource, consider updating it to a valid link or removing it from the content object.
  Review Permissions: Check the user’s permissions to ensure they have access to the linked content. Adjust roles and authorizations as necessary.
  Content Repository Configuration: Review the configuration of the content repository in SAP to ensure it is set up correctly and that all necessary content is available.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.