How To Fix >4871 - &1 (company code &2) is locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 871

• Message text: &1 (company code &2) is locked by user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4871 - &1 (company code &2) is locked by user &3 ?

  The SAP error message "4871 &1 (company code &2) is locked by user &3" indicates that a specific company code is currently locked by a user, preventing other users from making changes or performing transactions related to that company code. This locking mechanism is typically in place to ensure data integrity during critical operations.
  Cause:
  
  User Locking: A user is currently performing a transaction that requires exclusive access to the company code, such as posting financial documents, running reports, or executing certain batch jobs.
  Session Issues: Sometimes, a user may have an open session that has not been properly closed, leading to a lock on the company code.
  System Errors: Occasionally, system errors or crashes can leave a lock in place even after the user has logged out.
  
  Solution:
  
  Identify the Locking User: Check which user is locking the company code. This can be done using transaction code SM12 (Display and Delete Locks). You can filter by the company code or user to find the relevant lock entry.
  Contact the User: If possible, contact the user who is locking the company code to determine if they can complete their transaction or release the lock.
  Release the Lock: If the user is unavailable or the lock is no longer needed, an administrator can manually delete the lock entry in transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 (Job Monitoring) to see if any jobs are running that might be causing the lock.
  Review System Logs: If the issue persists, review system logs for any errors or warnings that might indicate underlying issues causing the lock.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and Delete Locks
  SM37: Job Monitoring
  SM21: System Log
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing locks.
  User Training: Ensure that users are trained on proper session management to minimize the occurrence of locks.
  
  Best Practices:
  
  Encourage users to log out of sessions properly after completing their tasks.
  Monitor and manage long-running transactions to prevent unnecessary locks.
  Regularly review and clean up locks in the system to maintain optimal performance.
  
  By following these steps, you should be able to resolve the locking issue related to the company code in SAP.