How To Fix >4620 - Payer &1 was proposed from selected items

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 620

• Message text: Payer &1 was proposed from selected items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4620 - Payer &1 was proposed from selected items ?

  The SAP error message "4620 Payer &1 was proposed from selected items" typically occurs in the context of sales and distribution (SD) processes, particularly when creating or processing sales documents like sales orders or billing documents. This message indicates that the system has automatically proposed a payer based on the items selected, but there may be an issue with the proposal or the payer information.
  Cause:
  
  Multiple Payers: The selected items may have different payers associated with them, leading to confusion about which payer should be used for the document.
  Inconsistent Data: There may be inconsistencies in the master data for customers, such as missing or incorrect payer information.
  Configuration Issues: The system configuration for sales documents may not be set up to handle multiple payers correctly.
  Document Type Restrictions: Certain document types may have restrictions on how payers are determined or may require specific payer information.
  
  Solution:
  
  Review Selected Items: Check the items selected for the sales document to see if they have different payers assigned. If so, you may need to adjust the selection or ensure that all items have the same payer.
  Check Customer Master Data: Verify the customer master data for the payer and ensure that all necessary information is complete and accurate.
  Adjust Document Settings: If applicable, review the configuration settings for the document type you are working with. Ensure that it allows for the correct determination of payers.
  Manual Entry: If the system's automatic proposal is not suitable, you can manually enter the payer information in the sales document.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payer proposals in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VF01 (Create Billing Document) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  User Exits or BAdIs: If your organization has custom logic implemented, check if there are any user exits or BAdIs that might affect payer determination.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.