How To Fix >4373 - Payment method & (country &) is not a card payment method

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 373

• Message text: Payment method & (country &) is not a card payment method

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4373 - Payment method & (country &) is not a card payment method ?

  The SAP error message "4373 Payment method & (country &) is not a card payment method" typically occurs when there is an attempt to process a payment using a payment method that is not configured as a card payment method in the SAP system. This error can arise in various scenarios, such as during the processing of invoices, payments, or sales orders.
  Cause:
  
  Incorrect Payment Method Configuration: The payment method being used is not set up in the system to handle card payments. This could be due to incorrect configuration in the payment method settings.
  Country-Specific Settings: The payment method may not be valid for the specified country, or it may not be configured to accept card payments in that country.
  Transaction Type: The transaction type being processed may not support card payments with the specified payment method.
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for payment methods in SAP (Transaction code: OBBP).
  Verify that the payment method in question is correctly configured for card payments.
  Ensure that the payment method is assigned to the correct company code and is active.
  
  
  
  Review Country-Specific Settings:
  
  Check if the payment method is valid for the country specified in the error message.
  If necessary, create or modify the payment method to ensure it is set up for card payments in the relevant country.
  
  
  
  Update Transaction Settings:
  
  Ensure that the transaction type being processed supports the use of card payments with the specified payment method.
  If the transaction type does not support card payments, consider using a different payment method that is configured for card transactions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidelines on configuring payment methods for card payments.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to use the specified payment method.
  Integration with Payment Processors: If your SAP system is integrated with external payment processors, ensure that the integration settings are correctly configured to handle card payments.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.