How To Fix >4372 - Payment method & (country &) is not a bank payment method


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 372

  • Message text: Payment method & (country &) is not a bank payment method

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >4372 - Payment method & (country &) is not a bank payment method ?

    The SAP error message "4372 Payment method & (country &) is not a bank payment method" typically occurs when you are trying to process a payment using a payment method that is not configured as a bank payment method in the system. This can happen in various scenarios, such as during the payment run or when creating a payment document.

    Cause:

    1. Incorrect Payment Method Configuration: The payment method you are trying to use is not set up as a bank payment method in the configuration.
    2. Country-Specific Settings: The payment method may not be valid for the specified country, or it may not be configured correctly for that country.
    3. Master Data Issues: The vendor or customer master data may not be set up to use the specified payment method.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP (Transaction code: OBVCU).
      • Verify that the payment method you are using is configured as a bank payment method for the relevant country.
      • Ensure that the payment method is assigned to the appropriate company code and payment program.
    2. Review Country-Specific Settings:

      • Check if the payment method is valid for the country you are working with. You can do this in the same configuration area.
      • Make sure that the payment method is correctly assigned to the country in question.
    3. Update Master Data:

      • Review the vendor or customer master data to ensure that the correct payment method is assigned.
      • You can check this in the vendor or customer master record (Transaction codes: XK03 for vendors, XD03 for customers).
    4. Consult Documentation:

      • If you are unsure about the configuration, refer to SAP documentation or consult with your SAP functional consultant for guidance on setting up payment methods.
    5. Testing:

      • After making the necessary changes, perform a test payment run or create a payment document to ensure that the error is resolved.

    Related Information:

    • Transaction Codes:
      • OBVCU: Configuration for Payment Methods
      • XK03: Display Vendor Master
      • XD03: Display Customer Master
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to payment methods and configurations.
    • User Roles: Ensure that you have the necessary authorizations to make changes to payment method configurations and master data.

    By following these steps, you should be able to resolve the error message and successfully process payments using the appropriate payment method.

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