How To Fix >4371 - Payment method & (country &) is not an incoming payment method

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 371

• Message text: Payment method & (country &) is not an incoming payment method

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4371 - Payment method & (country &) is not an incoming payment method ?

  The SAP error message "4371 Payment method & (country &) is not an incoming payment method" typically occurs when there is an issue with the configuration of payment methods in the SAP system. This error indicates that the specified payment method is not recognized as a valid incoming payment method for the specified country.
  Cause:
  
  Incorrect Payment Method Configuration: The payment method you are trying to use is not set up as an incoming payment method in the system.
  Country-Specific Settings: The payment method may not be valid for the specified country, or it may not be configured for incoming payments in that country.
  Master Data Issues: The customer or vendor master data may not be correctly set up to use the specified payment method.
  Transaction Type: The transaction you are trying to execute may not support the payment method you are using.
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for payment methods in SAP (Transaction code: OBVCU).
  Verify that the payment method in question is configured as an incoming payment method for the relevant country.
  If it is not configured, you may need to create or modify the payment method settings.
  
  
  
  Review Country-Specific Settings:
  
  Ensure that the payment method is valid for the country you are working with.
  Check if there are any specific country settings that need to be adjusted.
  
  
  
  Update Master Data:
  
  Review the customer or vendor master data to ensure that the payment method is correctly assigned.
  Make sure that the payment method is allowed for the specific customer or vendor.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more information on configuring payment methods and understanding the implications of different settings.
  
  
  
  Testing:
  
  After making changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBVCU: Configuration for payment methods.
  OBBP: Configuration for payment methods for country-specific settings.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to payment methods and error 4371.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to payment method configurations.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) to further investigate the problem.