How To Fix 3W631 - Inconsistent directive information has been entered, see details

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 631

• Message text: Inconsistent directive information has been entered, see details

Diagnosis
You have entered a directive amount or percentage without setting the
directive received indicator, or you have set the directive received
indicator without entering a directive amount or percentage.
Also ensure that a directive number has been entered, as this is
mandatory information for the IRP5/IT3(a) tax certificates.
What To Do
Check your entry.
To calculate a directive, you must enter a directive amount or
percentage and set the indicator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3W631 - Inconsistent directive information has been entered, see details ?

  The SAP error message 3W631 ("Inconsistent directive information has been entered, see details") typically occurs in the context of SAP's logistics or production planning modules, particularly when dealing with production orders, planning directives, or similar processes. This error indicates that there is a mismatch or inconsistency in the data entered for a directive, which could involve various elements such as materials, quantities, or other parameters.
  Causes:
  
  Data Entry Errors: Incorrect or incomplete data may have been entered in the directive, such as wrong material numbers, quantities, or dates.
  Master Data Issues: The master data for materials, BOMs (Bill of Materials), or routing may not be consistent or may not match the directive requirements.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the directive being processed.
  Versioning Problems: If there are multiple versions of a directive or if changes were made to a directive that are not reflected in the system, inconsistencies can arise.
  Authorization Issues: Sometimes, lack of proper authorizations can lead to incomplete data being processed.
  
  Solutions:
  
  Review the Details: Check the details of the error message for specific information about what is inconsistent. This can provide clues on what needs to be corrected.
  Verify Data Entry: Go through the data entered for the directive and ensure that all fields are filled out correctly and consistently.
  Check Master Data: Ensure that the master data (materials, BOMs, routings) is accurate and up-to-date. Make any necessary corrections.
  Configuration Review: If applicable, review the configuration settings in the system to ensure they align with the requirements of the directive.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific directive and its requirements.
  Test Changes: If changes are made, test the directive again to see if the error persists.
  Seek Help: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CO02 for changing production orders or MD04 for stock/requirements list.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message 3W631 in your SAP system.