How To Fix 3Q143 - Select the Include Credit YOS from Previous Service checkbox

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 143

• Message text: Select the Include Credit YOS from Previous Service checkbox

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q143 - Select the Include Credit YOS from Previous Service checkbox ?

  The SAP error message 3Q143, which states "Select the Include Credit YOS from Previous Service checkbox," typically occurs in the context of personnel administration or payroll processing within the SAP system. This error is related to the handling of employee service records, particularly when calculating years of service (YOS) for credit purposes.
  Cause:
  The error arises when the system expects the user to include credit for years of service from previous employment but finds that the relevant checkbox ("Include Credit YOS from Previous Service") is not selected. This can happen in scenarios where an employee has prior service records that should be considered for benefits, seniority, or other calculations.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Employee Record:
  
  Navigate to the employee's personnel administration record in SAP.
  
  
  
  Locate the Relevant Section:
  
  Go to the section where you can manage service records or employment history.
  
  
  
  Select the Checkbox:
  
  Find the checkbox labeled "Include Credit YOS from Previous Service" and ensure it is checked.
  
  
  
  Save Changes:
  
  After selecting the checkbox, save the changes to the employee record.
  
  
  
  Reprocess the Transaction:
  
  Retry the transaction that triggered the error to see if it resolves the issue.
  
  
  
  Related Information:
  
  
  Configuration Settings: Ensure that the system is configured correctly to handle previous service records. This may involve settings in the personnel administration module or specific infotypes related to employee history.
  
  
  User Authorization: Make sure that the user has the necessary permissions to modify employee records and access the relevant infotypes.
  
  
  Documentation: Refer to SAP documentation or help files for more detailed information on handling employee service records and the implications of including previous service credits.
  
  
  Consult with HR or Payroll Team: If the issue persists, it may be beneficial to consult with your HR or payroll team, as they may have specific procedures or policies regarding the inclusion of previous service credits.
  
  
  By following these steps, you should be able to resolve the error message 3Q143 and ensure that the employee's service records are accurately reflected in the system.