How To Fix 3Q143 - Select the Include Credit YOS from Previous Service checkbox

3Q143 - Overview

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 143

• Message text: Select the Include Credit YOS from Previous Service checkbox

Self-Explanatory Message

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3Q143 - Details

• The SAP error message 3Q143, which states "Select the Include Credit YOS from Previous Service checkbox," typically occurs in the context of personnel administration or payroll processing within the SAP system. This error is related to the handling of employee service records, particularly when calculating years of service (YOS) for credit purposes.
  
  Cause:
  The error arises when the system expects the user to include credit for years of service from previous employment but finds that the relevant checkbox ("Include Credit YOS from Previous Service") is not selected. This can happen in scenarios where an employee has prior service records that should be considered for benefits, seniority, or other calculations.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Employee Record:
  
  Navigate to the employee's personnel administration record in SAP.
  
  
  
  Locate the Relevant Section:
  
  Go to the section where you can manage service records or employment history.
  
  
  
  Select the Checkbox:
  
  Find the checkbox labeled "Include Credit YOS from Previous Service"